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OUR SERVICES

  |   Our Services

PORT AGENCY

Save time, reduce costs and minimize risk with in-depth expertise and the essential local relationships to effectively serve all vessels and sectors..

1. Full Port Agency Services

As one of the oldest and largest global port agencies, we’re a service provider to the world’s merchant fleet. We offer a wide range of services, from cargo operations including customs clearance and cargo movements to services related to the maritime asset itself, including repairs, spares for maintenance, surveys and inspections, towage, pilots, crew logistics and anything else the vessel needs while in port. Our fully fledged procurement department leverages global strength, volumes and strategic sourcing for your benefit, negotiating with service providers in every location to achieve the most effective cost solutions.

2. PROTECTIVE AGENCY:

We oversee the charterer’s agency port call operations, ensuring you’re protected whilst assisting the vessel Master.

Safeguarding your interests

We uncover solutions to reduce costs and save time for a faster, more efficient port all over. With Inchcape, you’ll receive updates on complex local regulations and procedures and have total confidence that port costs are accurate, with discounts negotiated on your behalf.

Marine surveys and inspection

Reduce time and complexity by arranging marine surveys with Inchcape, including on/off hire, bunker, condition survey, cargo quantity survey, cargo measurement, draft survey and more.

3. BUNKER AGENCY

Optimize your bunker calls and reduce turnaround time with cost-effective operations delivered by knowledgeable agents and vetted, sustainable vendors.

Bunkering operations

Optimize your stays wherever you go. Whether it be alongside or at OPL, our team have the local knowledge and connections to ensure your bunker call happens quickly, safely and at the lowest possible cost.

Bunker quantity survey

Our highly experienced IBIA certified bunker surveyors ensure you get what you are paying for. We arrive onboard before the arrival of the bunker barge to mitigate the risks associated with bunkering. Available in key bunker locations worldwide through a single point of contact.

4. CANAL TRANSIT

Get support with complex canal transits for a smooth, friction free passage. Our dedicated teams, situated on the ground in our locally owned agency offices, provide the knowledge and expertise required to approve documentation, co-coordinate logistics, and manage crew change and rebates…all with complete transparency.

Cut through complexity

Transits calls are complex and expensive. We can help you navigate these challenges. Our teams have extensive experience and the knowledge required to help cut through complex transits rules and regulations and avoid potential fines or delays.

Full transparency

Access quick, accurate and proactive advice on transit planning. Receive vital information such as transit slot availability, updates on canal movements and expected waiting times, weather forecasts and be notified of any canal rule changes to support effective voyage planning and smooth transit.

5. HUSBANDARY SERVICES

Smooth and efficient operations with well-coordinated husbandry services, ensuring faster turnaround and championing the welfare of your vessels and crew.

Crew Logistics

With tens of thousands of crew changes handled every year, our experienced global teams go the extra mile to care for your crew, whilst offering the best price for transport, medical, accommodation and launch. Our vendors are selected with quality, cost, ethics and sustainability in mind.

6. DRY DOCKING

Our dry docking solutions help you cut through the complexities of dry docking operations. With Inchcape, you can prevent unexpected costs, mitigate risks and avoid unnecessary delays, whilst never compromising on compliance or safety.

Avoid unexpected costs

Reduced overall costs of docking periods through efficient cost control and coordination of local vendors and supporting services.